Service Uptime Guarantee in Cloud Hosting
All of our cloud hosting solutions come with a 99.9% service uptime warranty. We are able to reach that goal by using a revolutionary cloud hosting platform in which every single service (files, e-mails, databases, and so on.) has its own group of machines. We do not run everything on a single server as most companies do, so we have practically eliminated the downtime of any service and even in peak times we can balance the load between servers for the very best possible performance of your Internet sites. If one machine fails, the other ones inside the cluster will take over in order to ensure the continuous functioning of the Internet sites. To avoid infrastructural problems, our hosting server facilities use effective diesel backup generators as well as several independent Internet providers as to ensure that targeted traffic will be able to reach your websites no matter what. We also have a group of skilled administrators tracking the web servers 24/7/365.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated solutions come with a 99.9% hosting server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We test out every single server thoroughly before we hand it over to the customer and we employ new hardware components to prevent any probability of hardware problems. Any unforeseen software issues will be resolved straight away by our system administrators as they monitor all the web servers 24/7. To prevent infrastructural troubles, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the online connectivity to the machines is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your are flooded, we can react quickly and filter the excess traffic before it reaches your dedicated server and interrupts the proper work of your web sites.