Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour reply guarantee with all of our cloud hosting packages, meaning that every single assistance question you submit is going to be responded to in less than an hour max. Our support crew members have been educated to efficiently deal with any situation and to ensure that you get well timed guidance on any difficulty that you possibly have.
A Top–quality Support Service
Our tech support service is provided by a group of capable technicians who definitely are ready to reply to your inquiry in a timely manner. You’re able to speak with the tech support team staff by starting a customer assistance ticket from your Website Control Panel or by sending us an e–mail. On working days, you may as well call us on the phone or take advantage of the online chatting service.
An Intuitive Help Section
American Host Land, Inc.’s Control Panel gives a substantial knowledge base that is integrated into all areas. In each area, you’ll find a Help control key which will load for you a list of step–by–step online classes on how to apply a specific function or perform a particular action. Also, we have made mini seminar videos to make sure you get a better idea of the Control Panel’s interface.