1 hour ticket response
We are dedicated to giving a fast and adequate answer to each technical support ticket sent by a user. Our seasoned tech support team representatives will review your request and will think of the most efficient solution. We offer a 1–hour response time guarantee for all support tickets. In fact, our average customer support ticket response time has proved to be 20 minutes.
A Premium–Quality Customer Care Service
We have a team of web hosting support experts who will be happy to respond to all your queries whenever you are in need of help. Most of our client care team members have several years of experience in the cloud hosting niche, which means that you can constantly count on swift and detailed answers to your inquiries.
A User–Friendly Help Section
Included in the Website Control Panel is an easy–to–browse Help section, which includes various sources of information. You can browse through a regularly updated knowledgebase offering web hosting account administration articles and web site administration articles, check out the educational video tutorials or check out the F.A.Q. library.