Q: What does the web site migration service involve? Will my site be secure?
A: The website migration service that we are offering is free (to a certain extent). We will move your web site(s) to our top–notch cloud hosting platform without you needing to do anything. We know from personal experience that changing hosting providers can result in lost information and undesirable network downtime. Because of this, we’ll perform all that for you for free!We’ve got highly capable administrators whose sole task is to make sure that your site works exactly as it did on your former web hosting platform. Our administrators are well–versed in transferring custom–built sites, as well as sites that are based upon popular scripts like Joomla™ and WordPress.
Q: Just how long will it take for my web site to be moved over to your platform?
A: There are plenty of aspects to keep in mind – the overall number of web files, the physical size of the database, the complexity of the web site itself and the present workload of our website migration professionals, etc. That being said, we do our very best to perform all website migrations in a 48–hour window. Smaller web sites are migrated faster – usually in less than 24 hours.
Q: Do you require anything from me before you start transferring my web site?
A: Yup. We’ll need the name of the web site that you want us to migrate. We’ll also need a way to log into your present web hosting account so that we can get the files associated with your web site.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: How about downtime? Will my site be offline?
A: Your site will work exactly like it did before with your previous hosting provider. After we have completed the migration, your web site will be configured to work on our web hosting platform and we will ask you to preview it. If it is working properly, all you will need to do is edit the NS records corresponding to your domain name. Your web site will be transferred to us with no downtime whatsoever.
Q: Will my present web hosting provider have to do anything?
A: Nah. We will never get in touch with your web hosting provider about anything. They will not be aware of the web site migration either.
Q: Which hosting providers can you transfer data from?
A: We support all Linux–powered hosting platforms. Basically, if we can get access to your Control Panel, we’ll be able to migrate your site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.